Family and student information

Book Access Help

How book owners unlock online access, and what to do if an order number is not accepted.

Amazon book orders

Open SHSAT Math Studio, sign in or create the approved student account, open Access, and send your Amazon order number once. Each order number is checked by hand against book sales before access unlocks.

What happens next

The Access page shows whether your request is waiting for review, approved, or needs more information. Once it is approved, every protected Studio tool unlocks for that account.

Where to find the order number

In Amazon, open Your Orders and choose the book order. The order number looks like 123-1234567-1234567.

Order number not accepted

Check that all 17 digits were entered. Each order number can unlock one student account. If the order included more than one copy, contact support for additional access.

No book?

Students without the book can choose a one-time online plan on the Access page. Checkout is handled by Stripe.

Used or resold copies

Used or resold copies may not include online access. Contact support if you are unsure.

Still stuck

Email [email protected] with the subject Access Help. Include the student account email and, if relevant, the order date or Stripe receipt email. Do not send passwords or payment-card details.