Contact and Support

Get help with a question, book access, your account, checkout or a technical problem.

General contact

Email [email protected]. Include the page, question number, or account detail needed to look into the issue.

Book access

If your Amazon order number is waiting for review or was not accepted, include the student account email and the order date. A screenshot of the Amazon order details page showing the book title, order date and order number helps. Hide any payment details.

Multi-copy Amazon orders

If one Amazon order included more than one copy of the book, email the order number, the number of copies, and the student account email that should receive each additional access.

Technical support

For sign-in, progress or website problems, include the device and browser you are using and a short description of what happened.

Book corrections

For a possible math or answer-key issue, include the test letter or question number and explain where your work differs.

Keep credentials private

Never email a password, sign-in code, payment-card number or other sensitive credential.